Dixons Carphone comes under press fire after the company releases a statement today informing of one of the largest breaches in the organisation’s history.
With information on 5.9 million payment cards and 1.2 million non financial customer records being breached in a hacking attempt that began occurring last July. The compromised card data was originally gathered through the processing systems from Currys PC World and Dixons Travels Store throughout the UK.
According the company press release only 105,000 non-EU issued payment cards which do not have chip and pin protection were compromised. Dixons Carphone also elaborate on the statement to tell customers that action has been taken to close off access and there is no evidence of the breach continuing. Reassuringly for those customers who have been informed that their information was likely breached – DC have no evidence to support that there has been a fraudulent use of the data as a result of the attacks.
Dixons Carphone has reacted credibly so far upon announcing the security breach ensuring customers that relevant authorities have been informed including the ICO, FCA and the Police.
Group CEO Alex Baldcock said of the breach:
“The protection of our data has to be at the heart of our business, and we’ve fallen short here. We are determined to put this right and are taking steps to do so; we promptly launched an investigation, engaged leading cyber security experts, added extra security measures to our systems and will be communicating directly with those affected. Cyber crime is a continual battle for business today and we are determined to tackle this fast-changing challenge.”
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