New TripAdvisor acquisition suffers data breach

New TripAdvisor acquisition suffers data breach

Travel company Viator has been subject to a data leak involving the personal or financial details of potentially 1.4m customers.

The firm was bought last month by TripAdvisor, which has seen a four per cent decrease in NASDAQ shares after the leak, although it appears that recovery is underway.

Viator, a US firm with an office based in London, confessed to an incident which saw criminals hack into the system and make unauthorised charges on customer accounts.

The leak was uncovered in bookings made on Viator’s websites, as well as mobile apps.

Viator was informed of the leak by the firm that provides it with payment card services on 2nd September, before it was made public knowledge. It has enlisted the help of the police and digital forensic professionals.

The firm said:

“While our investigation is ongoing, we are in the process of notifying approximately 1.4 million Viator customers who had some form of information potentially affected by the compromise.”

Viator added that approximately 880,000 customers could have lost payment data – including decrypted debit or credit card numbers, names, email and billing addresses, and expiration dates.

Data breaches are prevalent in today’s climate, resulting in cyber crime becoming a topical area of concern. SMEs both in the US and here in the UK have suffered a number of breaches of late, and business owners need to be vigilant, posting cyber security jobs to ensure they are prepared in the event of such a breach.

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